Last updated: May 16, 2025
These terms of service govern the use of the browser extension "Streambuddies" (hereinafter referred to as "Extension"), which is operated by Patrick Wahler, bitekenny.com, Alpenstraße 66b, 82194 Gröbenzell / Munich, Germany (hereinafter referred to as "Provider").
By installing and using the Extension, you acknowledge these terms of service. If you do not agree with these terms, you may not install or use the Extension.
The Provider reserves the right to change these terms of service at any time. Significant changes will be announced to users via in-app notifications and/or email messages with a period of 30 days. Continued use of the Extension after the changes take effect constitutes acceptance of the amended terms of service.
Streambuddies is a browser extension that allows users to log in via their Twitch account and connect with other users of the extension, form friendships, and communicate in private chats.
The Extension can be used free of charge. In the free version, users can:
For a fee, the following premium features are available:
The costs for premium features are:
The Provider is entitled to change, expand, or restrict the scope of services of the Extension, as long as this is reasonable for the user. In particular, the Provider may:
Users will be informed at least 30 days in advance of significant changes. Paying subscribers will be granted a special right of termination in case of significant restrictions to the scope of services.
Use of the Extension requires a compatible web browser, a stable internet connection, and a valid Twitch account.
Use of the Extension is permitted for persons aged 13 and over. For users between 13 and 16 years old, we recommend involving parents or guardians. Persons under 13 years of age are not permitted to use the Extension.
Use of the Extension requires registration via Twitch. You are obligated to comply with the terms of service and privacy policies of Twitch.
You are obligated to provide truthful information during registration and use of the Extension and to keep this information current. You may not impersonate false identities or pretend to be other persons.
When using the Extension, you undertake to:
Every user who creates a chat room is solely responsible for the content and moderation of that chat room. The Extension provider assumes no responsibility for the content shared in the chat rooms or the behavior of users.
Administrators of chat rooms have the right to:
In case of violations of the usage rules, chat administrators can remove users from their chat rooms. The Provider reserves the right to suspend or delete user accounts in case of serious or repeated violations.
You undertake not to use or share any copyrighted materials, trademarks, or other intellectual property of third parties without the appropriate authorization. This includes, but is not limited to:
The Provider reserves the right to remove content that violates third-party rights, even without prior notification.
The Provider endeavors to keep the Extension continuously available but cannot guarantee uninterrupted availability. Maintenance work, updates, or technical disruptions may lead to temporary outages.
The Provider reserves the right to further develop, update, and modify the Extension. This may include changes to functions, the user interface, or technical aspects.
The Provider stores a maximum of 150 messages per chat. Older messages are automatically deleted.
The Provider implements appropriate security measures to protect user data, in particular:
The Provider reserves the right to advertise its own or third-party products in the free version of the Extension and to use affiliate links. Premium versions contain no advertisements.
Premium functions can be unlocked by concluding a monthly or annual subscription. Payment is made in advance.
Payment for premium functions is made via the payment methods offered by the Provider. All prices are inclusive of statutory VAT.
A refund of fees already paid is only possible in legally provided cases, particularly in case of serious defects of the Extension that make use impossible.
For paid subscriptions, you have a statutory right of withdrawal.
Withdrawal Instructions
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion.
To exercise your right of withdrawal, you must inform us (Patrick Wahler, bitekenny.com, Alpenstraße 66b, 82194 Gröbenzell / Munich, Germany) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.
Expiry of the Right of Withdrawal
Your right of withdrawal expires prematurely if you have expressly agreed that we begin performance of the contract before the withdrawal period expires, and you have confirmed your knowledge that you lose your right of withdrawal by consenting to the beginning of performance of the contract.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
You have a statutory right of withdrawal of 14 days from contract conclusion for digital content. The right of withdrawal expires prematurely if you have expressly agreed to the immediate provision of premium features.
Digital products and services are generally non-refundable, as they are provided and can be used immediately after purchase.
However, refund requests may be reviewed on a case-by-case basis by bitekenny.com and granted at the sole discretion of bitekenny.com. This may be considered particularly in the following exceptional cases:
Technical Problems:
Billing Errors:
Exceptional Circumstances:
The decision regarding a refund lies exclusively at the discretion of bitekenny.com and does not establish a claim to future refunds under similar circumstances.
Refund requests must be submitted in writing via email to contact@bitekenny.com with the following information:
Each request is reviewed individually. There is no legal entitlement to a refund.
Processing Times:
If bitekenny.com grants a refund at its sole discretion, this may be provided as:
The type of refund is determined by bitekenny.com.
No refund will be granted for:
Repeated refund requests will be subject to special review. In case of abuse, access to premium features may be permanently blocked.
The Provider is not liable for content created by users. The responsibility for this content lies exclusively with the respective users.
The Provider's liability is limited to intent and gross negligence, insofar as legally permissible. Liability for slight negligence is excluded, unless it involves the violation of an essential contractual obligation whose fulfillment enables the proper performance of the contract in the first place.
In cases where the Provider is liable, liability is limited to typical and foreseeable damages. Liability for atypical, unforeseeable damages is excluded.
The Provider is not liable for service disruptions based on circumstances beyond its control, such as:
In the event of force majeure, the Provider will inform users, as far as possible, about the nature, scope, and expected duration of the impairment.
The collection, processing, and use of personal data is carried out in accordance with our privacy policy, which is an integral part of these terms of service.
When using the Extension, the following data is processed:
The Extension, including all texts, graphics, logos, symbols, and software, is protected by intellectual property rights. All rights not expressly granted remain reserved to the Provider.
The Provider grants you a limited, non-exclusive, non-transferable, and revocable right to use the Extension in accordance with these terms of service.
You retain all rights to content you create. However, by sharing content in the Extension, you grant the Provider a worldwide, non-exclusive, royalty-free right to use, store, and transmit this content for the purpose of providing and improving the Extension.
These terms of service apply for the entire duration of your use of the Extension.
You can end your use of the Extension at any time by:
The Provider reserves the right to temporarily or permanently block or terminate your access to the Extension if you violate these terms of service or use the Extension in a way that could harm the Provider or other users.
Upon termination of your use, all data associated with your account will be deleted in accordance with our privacy policy.
These terms of service are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
Insofar as legally permissible, the place of jurisdiction for all disputes arising from or in connection with these terms of service is Munich, Germany.
Should individual provisions of these terms of service be or become invalid, this does not affect the validity of the remaining provisions.
These terms of service, together with the privacy policy, constitute the complete agreement between you and the Provider regarding the use of the Extension.
If you have questions or concerns about these terms of service, you can contact the following address:
Business Contact: business@bitekenny.com
Patrick Wahler
bitekenny.com
Alpenstraße 66b
82194 Gröbenzell / Munich
Germany
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